Privacy Policy

Last Updated: November 6, 2025

Welcome to Ancata.com. We are committed to protecting your privacy. This Privacy Policy explains how Ancata.com (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website ancata.com (the “Site”) and purchase our products, including coffee, tea, crocodile leather watch straps, and nail clippers, Eyes Drops, Pain and Relief, Over the Counter,…

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Order & Billing Information

When you make a purchase, we collect information necessary to process your order, such as the products you purchased, and your billing address.

Payment Data

We use a third-party payment processor (e.g., PayPal, Stripe, Cryptocurrency Payment) to handle payments. We do not store or collect your full payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policy.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Cookies

We use cookies to, among other things, keep track of items in your shopping cart. For more information, see our “Cookies” section below.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Fulfill and manage orders, payments, and other transactions related to the Site.
  • Deliver products and services you have requested.
  • Communicate with you about your order, account, or our products.
  • Send you marketing and promotional communications (with your consent, where required).
  • Improve our website, products, and operations.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal obligations.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we may share information we have collected about you in certain situations.

  • Service Providers: We may share your information with third-party vendors who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and shipping companies (e.g., Viettel Post, VNPost, USPS, FedEx, etc.).
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

  • Essential Cookies: These are necessary for the website to function, such as keeping items in your shopping cart.
  • Analytics Cookies: These cookies allow us to understand how visitors use our Site, so we can measure and improve performance (e.g., Google Analytics).

You are free to decline cookies by adjusting your browser settings, but this may affect your ability to use certain features of the Site, including making purchases.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

You have certain rights regarding your personal information.

  • Access and Correction: You may review, update, or correct your personal information by logging into your account or contacting us directly.
  • Opt-Out: You may opt-out of receiving future marketing emails from us at any time by following the “unsubscribe” link included in our emails.
  • Deletion: You may request to delete your personal information, subject to certain legal exceptions.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ancata.com (Email: sale.ancata@gmail.com, Mobile: (84)90.628.5072, Vincom Plaza No 216 Vo Van Ngan Street, Binh Tho Ward,  Ho Chi Minh City, Vietnam)