General policies and regulations

General Policies and Regulations

Welcome to Ancata.com. To ensure a transparent, fair and efficient shopping experience, we would like to clarify the general policies and regulations when you use our website and services.

By accessing or purchasing on ancata.com, you agree to comply with these regulations.

  1. Ordering Policy
  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. This includes your name, shipping address, email address, and phone number.
  • Order Acceptance: An order confirmation email does not guarantee the acceptance of an order. We reserve the right to accept, limit, or decline any order for any reason. This may include, but is not limited to, product unavailability, errors in product pricing or descriptions, or suspicion of fraudulent activity.
  • Cancellation: You may request to cancel your order before it has been processed for shipping. We reserve the right to cancel any order if payment is not received or verified.
  1. Payment Policy
  • Cryptocurrency Payments: We are pleased to offer cryptocurrency as a payment method.
    • Benefits: This method ensures convenience, simplicity, high security, anonymity, and extremely low transaction fees.
    • Responsibility: You are solely responsible for ensuring the accuracy of the wallet address and network used when making a crypto payment. Transactions made to an incorrect address or on the wrong network are irreversible, and we cannot be held liable for such errors.
  • Other Payment Methods: We also accept Skrill. All payments must be completed and verified before orders are shipped.
  • Pricing: All prices are listed on the Site and are subject to change without notice. Prices reflect our “Not Only Good, But Also Cheap” philosophy, offering you the best value.
  1. Shipping Policy
  • Fast Processing: We are committed to Fast Shipping. We strive to process and dispatch all confirmed orders as quickly as possible.
  • Shipping Costs: Shipping fees will be calculated at checkout based on your delivery address and the weight of your order.
  • Risk of Loss: The risk of loss and title for all items purchased pass to you upon our delivery of the items to the shipping carrier. We are not responsible for delays caused by the carrier or for items lost or damaged in transit.
  1. Return and Refund Policy
  • “Eligibility: We accept returns within 7 days of the delivery date for items that are defective, damaged, or incorrect. Products must be unused, in their original packaging, and with all tags intact.
  • Non-Returnable Items: For hygiene reasons, certain items such as coffee, tea, and nail clippers cannot be returned once opened unless defective. Custom-made items (if any) are final sale.
  • Process: To initiate a return, please contact our support team at ancata@gmail.com with your order number and proof of the issue (e.g., photos).
  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment (or via cryptocurrency, as agreed).”
  1. Privacy and Security
  • Privacy: Your privacy is important to us. All personal information you provide is governed by our Privacy Policy. We do not sell or trade your data.
  • Security: We implement security measures to protect your information. However, no electronic transmission or storage is 100% secure.
  1. User Conduct

By using this Site, you agree not to:

  • Use the Site for any illegal or fraudulent purpose.
  • Attempt to gain unauthorized access to our systems or user accounts.
  • Post or transmit any material that is harmful, threatening, or harassing.
  • Use any automated system (bots, spiders) to extract data from the Site without our express written permission.
  1. Changes to Policies

Ancata.com reserves the right to modify, update, or change any of these policies at any time. All changes will be effective immediately upon posting to the Site. Your continued use of the Site after such changes constitutes your acceptance of the new policies.