Delivery and payment policy

Delivery and Payment Policy

At Ancata.com, we are committed to providing a shopping experience that is not only affordable, reflecting our “Not Only Good, But Also Cheap” philosophy, but also convenient, secure, and efficient. This policy outlines our procedures for payment and delivery.

1. Payment Policy

We offer flexible, modern, and secure payment options for your convenience.

A. Cryptocurrency Payments

We are proud to accept cryptocurrency, offering significant benefits to our customers:

  • Global Convenience: You can pay from anywhere, at any time, without being restricted by borders or banking hours.
  • Extremely Low Fees: Leveraging blockchain technology, transaction costs are virtually negligible, saving you more money.
  • Security & Anonymity: Your transactions are securely encrypted, and you do not need to disclose sensitive personal financial information.
  • Simplicity: A fast and simple checkout process using a QR code or by sending to our wallet address.

Cryptocurrency Payment Disclaimer:

When you choose to pay with cryptocurrency, you are solely responsible for ensuring accuracy. You must verify that you are:

  1. Selecting the correct Network (e.g., BEP20, ERC20, TRC20, etc.).
  2. Sending funds to the exact Wallet Address provided by Ancata.com.

Cryptocurrency transactions are irreversible. If you send funds to the wrong address or on the wrong network, your funds will be permanently lost. Ancata.com is not liable and cannot recover funds for any losses resulting from this type of user error.

B. Other Payment Methods

We also accept the following traditional payment methods:

  • Skrill
  • Payoneer

C. Payment Confirmation

  • All orders will only be processed and shipped after your payment has been successfully received and confirmed.
  • For Skrill and Payoneer the Buyer will send direct after deal.

2. Delivery Policy

We are committed to Fast Shipping to get your products to you as quickly as possible.

A. Order Processing Time

  • All confirmed orders will be processed and packaged within 1-2 business days (excluding weekends and public holidays).

B. Estimated Shipping Time

  • We use VNPost Service to ship World Wide, Delivery will be 5-7 days in Asia, 10-14 days in Europe and Australia, 12-21 days in America and 18 – 27 days Africa.

C. Shipping Fees

  • Shipping fees are automatically calculated at checkout based on:
    1. The total weight and dimensions of your package.
    2. Your delivery address.
  • The final shipping fee will be clearly displayed at checkout before you confirm your order.

D. Order Tracking

  • Once your order is dispatched to our shipping partner, we will send you a Tracking Number via email or message. You can use this number to track your shipment’s progress online.

E. Risk and Responsibility

  • We partner with reputable shipping carriers to ensure your items are delivered safely.
  • Title and risk of loss for all products pass to you, the buyer, upon our handover of the items to the shipping carrier. We are not responsible for items lost, stolen, or damaged during transit.
  • However, should any issues arise, we will provide assistance and support you in working with the carrier to resolve the matter.